Extended Stay America Suites - Washington, DC - Falls Church - Merrifield

The room was clean and in a great location. In the room they initially gave me the fridge wasn't working. When I called the front desk, the guy working was very polite and helpful and searched around for a room that would be really close so I wouldn't have to move all my stuff far. He also came all the way up to the room to give me the new key which I appreciated. When I went to breakfast the first morning the lady working there was very friendly and helpful when I asked about the coffee. Also, when I called for a late checkout on the last day, they allowed me to do this with no issue and so I was able to get done what I needed. I wish I could remember their names to put them here, but I don't. Overall I thought the staff were very nice.

Staff were amazingly accommodating as soon as my wife and I step thru the door during check in and so attentive and easy when checking out, and to be honor the smile was key even though she was busy. It made me feel like she really loved taking care of people. The staff were so engaging and made me feel that I was staying at an establishment that catters to their customers. I give them high praise for being so warm and professional.

Did not get to take advantage of breakfast due to personal schedule. I appreciate the receptionist working with me to find a room ahead of check in. I had driven for hours and just needed a bed and she was able to help with that. She did mention she accidently gave me the wrong room and i hope i am not charged additional for the mistake. But overall i enjoyed my stay.

It was close to the venue I needed to get to. And there were quite a few eateries in close proximity as well.

Was a comfortable stay. Front desk man was friendly and professional.